Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy - Rilegato

Fons Trompenaars is an expert on internationalmanagement and the author ofRiding the Waves of Culture, which hasbeen translated into fourteen languages.Recently he published Riding the Whirlwind,a dynamic new take on creativityand innovation. Trompenaars, founderand Managing Director of TrompenaarsHampden-Tuner, a consulting and trainingorganization, has worked with clients suchas Shell, BP, ICI, Philips, Heineken, TRW,Mars, Motorola, General Motors, Nike,and Merrill Lynch.
Ed Voerman founded Voerman International,UTS Group, and the GreenleafCenter for Servant-Leadership Europe. Hereceived a Royal decoration for his socialcommitment in 2004.

Manage cross-cultural workforces using thesecrets of two international leadership gurus!

As our economy globalizes at ever faster rates, managing employeesfrom diverse cultures is becoming the norm—and it can be an extraordinarilycomplex task. As a leader, how do you make sure everyone’svalues are recognized? How do you resolve grievances arising fromvalue differences in the most pragmatic ways? The answer is servant-leadership.

Grounded in the idea that business leaders exist to serve others whileremaining focused on the bottom line, servant-leadership works forStarbucks and Southwest Airlines, and they’re not alone. In fact,servant-leadership is practiced at a third of Fortune’s 100 Best Companiesto Work for. Servant-Leadership Across Cultures explains how to:

• Identify and fulfill the needs of employees from anycultural background
• Reconcile apparent contradictions, even deep-seatedor culturally based ones
• Tend to both long- and short-term organizational needs
• Build community, social capital, and loyalty through stewardship
• Manage the difference between a fatal error and achance for improvement

You’ll also benefit from the lessons of key executives from Dell, Bang& Olufsen, Motorola, Shell, and others—all of whom have usedservant-leadership to raise not just their organizations’ social stature,but also the bottom line.