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SECTION I – ESSENTIALS OF MARKETING
Part A – Introduction
Chapter 1: Strategic Planning and the Marketing Management Process
Part B – Marketing Information, Research, and Understanding
Chapter 2: Marketing Research: Process and Systems for
Decision Making
Chapter 3: Consumer Behavior
Chapter 4: Business, Government, and Institutional Buying
Chapter 5: Market Segmentation
Part C – The Marketing Mix
Chapter 6: Product and Brand Strategy
Chapter 7: New Product Planning and Development
Chapter 8: Integrated Marketing Communications
Chapter 9: Personal Selling, Relationship Building, and Sales Management
Chapter 10: Distribution Strategy
Chapter 11: Pricing Strategy
Part D – Marketing in Special Fields
Chapter 12: The Marketing of Services
Chapter 13: Global Marketing
SECTION II – ANALYSING MARKETING PROBLEMS AND CASES
SECTION III – FINANCIAL ANALYSIS FOR MARKETING DECISIONS
SECTION IV – MARKETING MANAGEMENT CASES
Case Group A: Market Opportunity Analysis
Case 1: McDonald's Corporation
Case 2: Southwest Airlines
Case 3: South Delaware Coors, Inc.
Case 4: Ruth's Chris: The High Stakes of International Expansion
Case 5: Coach, Inc.: Is Its Advantage in Luxury Handbags Sustainable?
Case 6: Panera Bread Company
Case Group B: Product Strategy
Case 7: Starbucks – Early 2008
Case 8: Your Home is a Good Place, Inc.
Case 9: easyCar.com
Case 10: The Lego Group: Building Strategy
Case 11: The Launch of the Sony PlayStation 3
Case Group C: Promotion Strategy
Case 12: Mountain Dew: Selecting New Creative
Case 13: Red Bull
Case 14: “Hips Feel Good” – Dove's Campaign for Real Beauty
Case Group D: Distribution Strategy
Case 15: IKEA's Global Strategy: Furnishing the World
Case 16: Pets.com Inc.: Rise and Decline of a Pet Supply Retailer
Case 17: organicKidz: Marketing Strategy
Case 18: The Challenges Facing eBay in 2008: Time for a Change in Strategy?
Case 19: Wal – Mart Stores Inc. in 2008: Management's Initiatives to Transform the Company and Curtail Wal-Mart Bashing
Case Group E: Pricing Strategy
Case 20: Schwinn Bicycles
Case 21: Cowgirl Chocolates
Case 22: Clearwater Technologies
Case Group F: Social and Ethical Issues in Marketing Management
Case 23: E. & J. Gallo Winery (2007)
Case 24: Abercrombie & Fitch: An Upscale Sporting Goods Retailer Becomes a Leader in Trendy Apparel
SECTION V – STRATEGIC MARKETING CASES
Case 1: Yum! Brands, Pizza Hut, and KFC
Case 2: Apple Inc. in 2010
Case 3: EMR Innovations
Case 4: Gap Inc. in 2010: Is the Turnaround Strategy Working?
Case 5: Harley – Davidson, Inc. – Motorcycle Division
Case 6: PepsiCo's Diversification Strategy in 2008
Case 7: Expresso Espresso
Case 8: Pespironics, Incorporated: Take a Deep Breath
Case 9: Research in Motion – Entering a New Era
Case 10: Dell Inc. in 2008: Can It Overtake Hewlett ' Packard as the Worldwide Leader in Personal Computers?
SECTION VI – DEVELOPING MARKETING PLANS
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