If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice - Rilegato

Kenneth T. Derr Chairman and CEO, Chevron Corporation A very readable, insightful guide loaded with real-world examples and proven techniques that I know will accelerate my company's progress in managing knowledge.

Robert H. Buckman Chairman and CEO of Bulab Holdings, Inc., the parent company of Buckman Laboratories Moving from command and control to knowledge sharing requires us all to go through significant culture change. Only by collaborating can we achieve success. If Only We Knew What We Know is the best prescription I know for meeting the challenges of the Knowledge Era.

Bill Lowrie President, Amoco Corpoartion A practical guide to the transfer of internal knowledge and best practices. O'Dell and Grayson do an outstanding job of distilling the approaches of successful companies into an insightful and rational prescription for success.

John Mitcham President and CEO, Tricord Systmes, Inc. O'Dell and Grayson have added significantly to our store of practical know-how and made it available to us all. Read it, use it, and everyone wins.

Gabriel Szulanski Assistnat Professor of Management, Wharton School, University of Pennsylvania An essential primer to the transfer of knowledge and best practices and step-by-step guidance to institutionalizing internal knowledge sharing in your organization.

Larry Prusak Managing Principal, Knowledge Management, IBM Global Services, Consulting Group A practical, well-written, and thoughtful primer on doing knowledge management.

Robert J. Hiebeler Co-author of Best Practices An excellent account of key lessons learned, useful knowledge management frameworks, and very interesting case stories of pioneers in the knowledge area.

Carla O'Dell is president of the American Productivity & Quality Center and director of the Center's International Benchmarking Clearinghouse in Houston, Texas. Dr. O'Dell is co-author with C. Jackson Grayson, Jr., of American Business: A Two Minute Warning.