The New Effective Public Manager: Achieving Success in a Changing Government - Rilegato

STEVEN COHEN is associate dean of the School of International and Public Affairs and the director of the Graduate Program in Public Policy and Administration at Columbia University. He is the author of The Effective Public Manager (Jossey-Bass, 1988) and Total Quality Management in Government (Jossey-Bass, 1993 with R. Brand). WILLIAM EIMICKE is the director of the Public Management Training Center and Program in Politics and Public Policy at Columbia University's School of International and Public Affairs. He has held many high-level public management positions, including director of policy and housing commissioner for the State of New York and assistant director of the New York City Office of Management and Budget.

In recent years, new demands have surfaced in the arena of public management: The crisis of confidence in public management. Total quality management. Budget cutbacks. The reinvention movement. This updated and expanded edition of The Effective Public Manager shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government.In The New Effective Public Manager, Steven Cohen and William Eimicke provide expert guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way—and so become the kind of manager who is able to shape events rather than be shaped by them. The authors examine the range of typical problems that a manager faces in directing a public agency's internal operations as well as in dealing with the outside world. They provide comprehensive guidance on every phase of managing public agencies, including specific strategies for successful personnel management, improved information flow, more effective budgeting, increased productivity, and optimal long-range planning. And they offer the public manager advice on how to build and maintain a professional reputation and advance in the government hierarchy. This revised and expanded edition will benefit both public management practitioners and students of public administration and management. Information new to this edition includes:

• The response to the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports.
• The effectiveness of the reinvention and reengineering movements in public management.
• Applying hands-on, real-world tested total quality management techniques to the public sector.
• And much more.