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Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: ZBK Books, Carlstadt, NJ, U.S.A.
Libro
Condizione: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: ZBK Books, Carlstadt, NJ, U.S.A.
Libro
Condizione: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Goodwill, Brooklyn Park, MN, U.S.A.
Libro
Condizione: Acceptable. Stains on outside cover/inside the book. Minor water damage but all text is readable Cover has some rubbing and edgewear. Access codes, CDs, and other accessories may not be included.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Books Unplugged, Amherst, NY, U.S.A.
Libro
Condizione: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 0.8.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Ergodebooks, Houston, TX, U.S.A.
Libro
Softcover. Condizione: Good. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: PAPER CAVALIER US, Brooklyn, NY, U.S.A.
Libro
Condizione: as new. Appears unread. May have a retail sticker on back cover or remainder mark on the text block.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Libro
Condizione: Good. Most items will be dispatched the same or the next working day.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Ergodebooks, Houston, TX, U.S.A.
Libro
Softcover. Condizione: New. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Books Unplugged, Amherst, NY, U.S.A.
Libro
Condizione: New. Buy with confidence! Book is in new, never-used condition 0.8.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Book Deals, Tucson, AZ, U.S.A.
Libro
Condizione: New. New! This book is in the same immaculate condition as when it was published 0.8.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: GoldenDragon, Houston, TX, U.S.A.
Libro
Paperback. Condizione: new. Buy for Great customer experience.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: LibraryMercantile, Humble, TX, U.S.A.
Libro
Condizione: new.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Libro
Paperback. Condizione: new. New. Fast Shipping and good customer service.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: GoldBooks, Denver, CO, U.S.A.
Libro
Paperback. Condizione: very good. Very Good Copy. Customer Service Guaranteed.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Wizard Books, Long Beach, CA, U.S.A.
Libro
Paperback. Condizione: new. New.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: GoldBooks, Denver, CO, U.S.A.
Libro
Paperback. Condizione: new. New Copy. Customer Service Guaranteed.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Front Cover Books, Denver, CO, U.S.A.
Libro
Condizione: new.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Toscana Books, AUSTIN, TX, U.S.A.
Libro
Paperback. Condizione: very good. Purchase pre-owned books for prompt service and customer satisfaction.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: Big Bill's Books, Wimberley, TX, U.S.A.
Libro
Paperback. Condizione: new. Brand New Copy.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: London Bridge Books, London, Regno Unito
Libro
paperback. Condizione: Good.
Editore: Wiley, 2012
ISBN 10: 1118076672ISBN 13: 9781118076675
Da: BennettBooksLtd, North Las Vegas, NV, U.S.A.
Libro
Condizione: New. New. In shrink wrap. Looks like an interesting title! 0.8.